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ISO Certified Institute 9001:2015

Table of Contents

RETURN AND REFUND POLICY

 

As we have already stated, any legal document has to be very clear and easy to read. Try to remember that a return/refund policy should make your customers trust you and feel safe to purchase from you.

You should give your best to make the refund process as simple and as smooth as possible. In other words, avoid things such as too many requirements for a refund, a difficult and unintuitive refund process, and refund processing fees.

Another thing that you should definitely avoid is inconsistency in your policy, simply because it will get people confused. If you have multiple online stores, make sure to have the same refund/return policies on display on each one of them.

Once cancelled or order returned, refund will be processed in the original mode of payment, which will be credited within 7 to 10 working days

Cancellation Policy

Cancellation Policy:

A non – refund will be made for cancellations received 20 days before date of arrival, No refund thereafter.

In an event of No show, Total cost of the stay will be billed to your credit card.

MODE OF REFUND

For both cancelled orders & returned products (due to incomplete sets, incorrect style, wrong sizes, or defective products delivered), the refund amount will be credited back into the same account (online banking, credit card, debit card) that was used to make the purchase.

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